Shipping POLICY
Thank you for shopping with Cutting Edge Solutions. We’re committed to providing reliable and efficient shipping across Canada. Please review our shipping terms and conditions below.
General Information
Orders are processed Monday through Friday. We do not ship or deliver on weekends or public holidays.
During peak periods, processing or delivery may be delayed by a few days. If there is a significant delay in your shipment, we will notify you by email.
Delivery times may vary depending on your distance from our warehouse.
Delivery Times & Shipping Fees (Canada Only)
Robotic Lawn Mowers
Order Processing Time: 1–2 business days
Estimated Delivery Time: 2–7 business days
Shipping Methods: UPS, Canada Post, or Purolator
Shipping Fee: Free
Accessories
Order Processing Time: 1–2 business days
Estimated Delivery Time: 2–7 business days
Shipping Methods: UPS, Canada Post, or Purolator
Shipping Fee:
Orders over CA$139: Free! Use code: FreeShipping at checkout
Orders under CA$139: CA$9.99
Shipment Confirmation & Tracking
You’ll receive a confirmation email with tracking details once your order has shipped. Tracking information is typically updated within 5 business days.
If your tracking hasn’t updated after 10 business days, please contact us at info@cuttingedgesolutions.ca.
Shipping Information
Please ensure all shipping details provided at checkout are accurate. Cutting Edge Solutions is not responsible for delays, losses, or damages resulting from incorrect shipping information.
We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Damaged Shipments
If your order arrives damaged, contact Cutting Edge Solutions Support within 5 business days at info@cuttingedgesolutions.ca.
While we are not liable for damage or loss caused by shipping carriers, we’ll assist in filing a claim. Please retain all packaging and damaged goods as they may be required for the claim process.
Returns & Refunds
For information on returning a product, please see our Return & Refund Policy.
Shipping Support
For all shipping-related inquiries, please contact us at info@cuttingedgesolutions.ca.